UPS STORE CENTER INSTRUCTIONS – WORK ORDER

(Please hand to store clerk)

Center: if you have questions regarding this transaction, call Technical Operations at 1-800-546-8008.  If the End User has questions, direct them to contact WeRecoverData at 1- 866-400-3282.

Center associate:  Follow the instructions listed in the WeRecoverData work order. Ring up all charges within your POS system.

1. Within your POS, select CORPORATE ACCOUNTS>WORK ORDER>WE RECOVER DATA>RETURNS.

2. Enter the End User 's first and last name in the appropriate fields in your POS Work Order.

3. Ship item to the following address:   

WeRecoverData.com

1250 Broadway Suite #2301

New York, NY 10001  

4. Ship the package via UPS on your Center manifest and choose Bill Recipient on Customer’s six-digit UPS account number.  Ship UPS NEXT DAY AIR COMMERCIAL to the address above.

5 . If the item(s) need packaging or repackaging, follow the instructions in the Packaging Only work order. This will be a customer paid transaction.

6. Enter the 18-digit UPS Tracking number into the field in your POS Work Order.

7. Press POST to complete the transaction in your POS Work Order.  This will ensure you receive payment for the transaction.

NOTE:    If you have additinal questions, contact Corporate Retail Solutions at 1-877-462-3622.