For a customer in Rutherford, New Jersey, a routine desktop repair quickly turned into a data recovery disaster. After replacing the power supply unit (PSU), they discovered their 2TB Seagate Barracuda SATA drive (model ST2000DM008) was completely unresponsive. The drive stored over 950 GB of critical personal files—documents, scanned records, photos, and videos. Suddenly, all of it seemed lost.
At first, they suspected the new PSU. Perhaps it was faulty and had caused electrical damage. To test the drive outside the desktop, they connected it to an external SATA-to-USB enclosure. Unfortunately, nothing changed. The drive remained silent—no spinning, no sounds, no detection.
Faced with a possible disaster, the customer turned to WeRecoverData, known for solving high-risk, high-importance data recovery cases.
Our Process: Diagnosing and Repairing the Damage
Once the failed drive arrived, our engineers acted quickly. In our lab, we confirmed the customer’s suspicion: electrical damage had affected the drive’s internal electronics during the PSU replacement.
Using advanced diagnostic tools, we pinpointed the fault in the drive’s PCB (printed circuit board). Next, we sourced a compatible donor board and carefully transferred the original ROM chip to it. This step preserved the drive’s unique identity and ensured a proper repair.
With the repaired board installed, the drive finally spun up. At that moment, our specialists immediately created a secure image of the drive’s data.
The Result: Full Recovery and a Relieved Customer
From that image, we successfully recovered all 953 GB of the customer’s data, completely intact. Thanks to our precision repair work and recovery expertise, the customer regained access to their documents, photos, videos, and more.
What could have been a devastating loss became another successful recovery story. Thanks to WeRecoverData, a failed power supply didn’t erase a lifetime of memories.
Why Trust WeRecoverData?
At WeRecoverData, we specialize in rescuing data from cases where others give up. Whether it’s electrical failure, physical damage, or firmware corruption, our tools and expertise turn potential disasters into success stories. When your data matters, trust the experts who consistently deliver.
