When a resident of Minneapolis, New York, slipped on ice and fell on their backpack, they didn’t immediately realize the consequences. Inside that bag was a 2TB Western Digital external hard drive—containing hundreds of vital documents, spreadsheets, cherished videos, and irreplaceable pictures.
It wasn’t until later, when they tried to access the files that the real damage became clear. The drive emitted a frightening clicking and grinding noise—a telltale sign of internal hardware failure. The data, it seemed, was completely inaccessible.
Not knowing where to turn, they searched for help and found WeRecoverData, the trusted leader in professional data recovery. With hope in hand, they sent in the damaged hard drive, uncertain of what the outcome would be.
Once the drive arrived, our specialists got to work immediately. The diagnosis confirmed physical damage to the drive’s internal components caused by the impact of the fall. Recovery in such cases requires a delicate touch and state-of-the-art equipment. Using precision tools in our certified cleanroom environment, we performed temporary repairs to stabilize the drive and gain access to the data.
After hours of painstaking recovery efforts, the results were a complete success. Every file—documents, videos, and photos—was recovered safely. When we shared the results, the relief was overwhelming. Everything that seemed lost was restored.
At WeRecoverData, we understand how quickly accidents can turn into data disasters. But a damaged hard drive doesn’t mean lost memories or work forever. If your storage device has suffered physical harm, don’t give up—we’re here to bring your data back.

