In Bountiful, Utah, data recovery became essential when a Western Digital WD5000AAJB 500 GB hard drive stopped spinning. The customer recalled that the device might have been dropped years ago, likely causing hidden damage. Later, an attempt was made to fix the issue by swapping the logic board, but the drive still remained unresponsive. Inside were valuable documents, spreadsheets, scanned files, videos, and pictures — files too important to lose.
That’s when they contacted WeRecoverData, the leading data recovery company.
Upon inspection, the experts at WeRecoverData confirmed that the non-spinning drive showed signs of serious internal failure, possibly affecting the motor or read/write heads. Because a board swap had already been attempted, the engineers carefully reviewed the compatibility of the replacement before proceeding.
In a certified cleanroom environment, the team performed a precise head stack replacement using donor parts from a matching drive. Once the drive was stabilized, they applied advanced data recovery techniques to safely extract the lost files.
The result was a complete success. Despite the physical damage and earlier repair attempts, all of the customer’s important files were recovered. When the data was returned, the customer was relieved and thankful to have their memories and documents restored.
At WeRecoverData, we specialize in data recovery from physically damaged hard drives — including non-spinning, dropped, or unresponsive devices. No matter how challenging the case, our experts use cutting-edge tools and proven techniques to recover what matters most.
