Data recovery became the only solution for a customer from Scarborough, Ontario, after their 4 TB Western Digital hard drive (WD40EZRZ-22GXCB0) suddenly stopped working. The trouble began when the customer decided to defragment the hard drive. However, they stopped the process at just 21%, and from there, everything went downhill. After restarting the computer, the hard drive showed 100% usage, even when trying to open a simple folder.
Hoping to fix the issue, the customer ran CHKDSK twice. Unfortunately, during the second attempt, the process froze. They then tried to transfer the data to another drive, but the transfer speed dropped to just 1.5 MB per second, making it impossible to continue. After another restart, things got even worse—the BIOS could no longer recognize the hard drive, although the customer could still feel the platters spinning inside. It seemed like the drive was stuck, trying to complete the interrupted transfer.
Unsure of how to recover their important documents, spreadsheets, scanned files, videos, and pictures, the customer turned to WeRecoverData, the leading data recovery company, for expert help.
The data recovery specialists at WeRecoverData examined the hard drive and found that the file system had been severely corrupted, likely due to the interrupted defragmentation and failed CHKDSK attempts. They also noticed that the drive’s mechanical components were under stress, making it unsafe to keep trying normal recovery methods.
To protect the data, the team used specialized tools to carefully bypass the damaged file structure and create a secure clone of the failing drive. By working from the clone instead of the damaged original, they were able to safely recover all of the customer’s important files.
In the end, WeRecoverData successfully retrieved all the critical data, saving the customer from major loss. This case is a strong reminder that when a hard drive starts failing, trusting professional data recovery services like those offered by WeRecoverData can make all the difference in saving valuable information.
