In Atlanta, Georgia, a healthcare organization was facing a dire predicament amid the hustle and bustle of the city. One of their storage area networks, a Seagate ST2000NM0001 with a capacity of 48 TB, had suffered a RAID failure on the operating system. The primary server’s OS would not even boot, making it impossible to determine the state of the SAN.
Desperate to retrieve their lost data, the organization reached out to the experts at WeRecoverData. The customer believed that the failure had occurred on a RAID consisting of two 12-disk arrays, controlled by two servers through a SAS HBA. To make matters worse, the top array appeared to have all good drives, while the bottom array had four drives showing as bad.
The healthcare organization was in a rush to recover its lost data, as it was critical to its operations. The data recovery case was submitted with an urgency level of “Immediate” and the lost data size claimed by the customer was 1 GB. The type of critical files that needed to be recovered were “other” and the customer described the problem as a RAID failure on the operating system.
WeRecoverData immediately got to work on the case, utilizing their expertise in digital data forensics, investigation, and eDiscovery. After a thorough examination of the damaged devices, the team was able to successfully retrieve 32 TB of the lost data.
The healthcare organization was overjoyed at the successful recovery of their crucial data, thanks to the hard work and dedication of the WeRecoverData team. The recovered data allowed the organization to continue providing vital healthcare services to its patients without interruption. This case was a testament to the importance of having a reliable data recovery partner and the expertise of WeRecoverData.