Enterprise Storage Data Recovery
Enterprise arrays fail differently from servers and workstations. The drives are frequently healthy while the array's own structures — pools, aggregates, chunklets, parity groups, distributed objects — are what has been lost. WeRecoverData evaluates these platforms at the layer where the failure actually occurred, then reconstructs upward through the file systems, virtual machines and databases that depend on them.
Each vendor uses a different on-disk architecture, and the differences matter more than the hardware. A Dell EMC dynamic pool, a NetApp WAFL aggregate, an HPE 3PAR chunklet layout, an IBM DRAID pool, a Hitachi parity group, a Purity log-structured volume and a vSAN object tree all require distinct reconstruction methods. Identifying the platform and its generation accurately is the first stage of every evaluation.
Most enterprise cases are multi-layer. Recovering the LUN or aggregate is only the beginning; the requested data usually lives inside VMFS datastores, VMDK or VHDX files, NTFS, XFS or ext4 file systems, Oracle or SQL Server databases, Exchange stores, or clustered file systems such as GPFS and Lustre. Those layers are reconstructed after the storage layer is resolved.
Work is performed on images, not on the original media. Original drives are treated as evidence-grade sources, documented in their original slot order, and are not written to during evaluation or recovery.
Cases involving encrypted arrays, self-encrypting drives or external key managers require the key material and key manager configuration alongside the media. Without them, an encrypted pool cannot be interpreted regardless of the physical condition of the drives.
Platforms by Vendor
- Dell EMC — /services/enterprise-storage/dell-emc
- NetApp — /services/enterprise-storage/netapp
- HPE — /services/enterprise-storage/hpe
- IBM — /services/enterprise-storage/ibm
- Hitachi Vantara — /services/enterprise-storage/hitachi-vantara
- Everpure (formerly Pure Storage) — /services/enterprise-storage/pure-storage
- Software-Defined Storage & HCI — /services/enterprise-storage/software-defined-storage
What Not To Do Before an Evaluation
- Do not run rebuilds, reconstructions or re-initialisations against an array that has already lost more drives than its protection level allows.
- Do not recreate pools, aggregates, disk groups, storage pools or clusters — these operations write new metadata over the structures a recovery needs.
- Do not swap drives between slots, and do not reorder shelves. Record the original slot and shelf positions before removing anything.
- Do not run file-system repair tools against production volumes before the underlying storage layer has been evaluated.
- Do not restore a backup or replication set over the affected volumes until the recovery scope has been assessed.
- Do not eradicate deleted volumes or empty recycle/destroyed states on platforms that hold deleted data for a retention window.
Our Evaluation and Recovery Process
- Intake and platform identification — array model, generation, firmware, protection layout and the sequence of events that led to the failure.
- Read-only evaluation of the media and array structures, including assessment of drive health and the extent of any physical damage.
- Forensic imaging of all contributing media, with cleanroom work where drives require it. Originals are preserved unaltered.
- Reconstruction of the storage layer — pools, aggregates, parity groups, chunklets, extent groups or objects — from the images.
- Extraction of the layers above: file systems, virtual machines, databases, mailboxes and shares.
- Verification against a file list and customer-nominated critical data, followed by secure return on encrypted media.