WeRecoverData

Specialist and Legacy Storage Array Data Recovery

A large number of enterprise arrays in production today came from vendors that were acquired, restructured or wound up. Support contracts end, firmware and parts disappear, and documentation goes offline — but the data on them is still business-critical, and the arrays still fail.

Overview

These platforms are grouped together because they share a practical problem rather than an architecture. Each uses a proprietary layout — sealed matched drive assemblies on X-IO ISE, custom flash modules on Violin, per-VM abstraction on Tintri, declustered distribution on Infinidat, deduplicated blockpools on Quantum DXi and ExaGrid — and in most cases the vendor is no longer available to assist.

That changes the evaluation. Rather than relying on vendor recovery procedures, the work starts by identifying the exact generation and firmware, imaging all contributing media in documented slot order, and reconstructing the layout from the structures present on the images themselves.

Shared file systems and backup appliances in this group add a second layer. StorNext file systems depend on metadata and journal LUNs that are separate from the data stripe groups; deduplication appliances hold only fragments plus an index, so the index and the store must be evaluated together rather than separately.

Where a platform is still supported by its current owner, checking the vendor's own restore path first is usually the fastest route. Where it is not, preserve the system intact — including controllers, enclosures and any management or metadata devices — before anything is dismantled.

Platform Families We Evaluate

Related Services

What Not To Do Before an Evaluation

Our Evaluation and Recovery Process