In South Jordan, Utah, data recovery became critical when a 16GB Kingston DTSE9 flash drive was severely damaged. The device had been plugged into a laptop when it accidentally slipped and fell as the owner was sleeping. The impact crushed the USB drive, and afterward, the laptop no longer recognized any data.
When the customer checked Device Manager and Disk Management, the drive appeared only as a “2268 PRAM device” — a clear sign that the memory chip had lost its connection to the flash controller. With important documents, spreadsheets, scanned files, and videos at risk, the customer turned to WeRecoverData, the leading data recovery company.
WeRecoverData’s engineers examined the broken drive and confirmed that the internal connection had failed. Using advanced data recovery methods, they bypassed the faulty controller and accessed the raw memory chip directly. After a careful and thorough recovery process, the lost files were successfully extracted and restored.
The customer was relieved to have their data back, proving once again that even in cases of severe physical damage, professional data recovery can bring files back to life. At WeRecoverData, specialists handle even the most difficult storage failures, ensuring that valuable data is never truly gone.

