5 Common Technology Problems While Working Remote
By Matt Brennan
The pandemic sped up the work-from-home revolution, and with it came some wonderful benefits, and new technology problems while working remote. Companies are more agile than ever before, and workers experience the benefit of not having to commute.
It’s provided a chance to rethink how we interact in the work environment. On a whole, workers have become more productive in their home environment. While there have been tremendous benefits to stem from this development, it’s not without its problems, either.
Technology Problems While Working Remote
Workers Are Over-Informed
This is one of the most common technology problems while working remote and can sneak up before people even notice.
The communications platforms that bring us the ability to work from home are a double-edge sword. Project management platforms, instant messaging software, email, video, texting, and video calls all make it possible to quickly and easily communicate. But workers are quickly inundated with notifications to the point that it will hamper their productivity.
Each of these notifications are a distraction pulling employees away from what they were doing. It’s important to make sure employees know when they can turn notifications off. Management using these tools need to carefully consider what situations are worth notifying employees over, and which are not.
Incentives Issues and Distractions
When you are in the office and you finish early, you will still be paid. You likely need to find something to occupy your time for the rest of the shift so that you can maintain some level of productivity. But what happens when you are at home and you finish early? You won’t make more money by getting done faster. Sometimes productivity and efficiency are not properly incentivized under this situation.
When you work from home, you may be tempted to login to personal social media or email accounts. These distractions can eat away at the time you are supposed to be working. These incentive issues and distractions may need to be rethought in the home environment.
More Technology Isn’t Always The Answer
We’re tempted to replace full staff meetings with Zoom calls. Face-to-face communications may now be replaced with email. But the communication may leave something to be desired. The video or audio may go out on a Zoom call. Somebody in a large meeting may inevitably have video or audio issues. There may be interruptions from employees’ family members or cameos from pets.
All of this can slow down the communication process. It may be time to do away with this type of meeting in favor of allowing employees an extra block of time to remain productive. This can help increase productivity.
Data Security Issues
Remote work leaves your company’s network and data security more vulnerable. While work from home policies may ultimately increase productivity, there is often a cost in an inherent data security risk. That cost comes in the form of increased exposure to hacking, data theft, or exposure to cybercriminals. Many larger companies have already been in the news for data breaches.
IT departments in remote work companies must help to educate employees about common sense data measures, such as changing passwords, two-factor authentication, and network security. Taking some preemptive steps now can help thwart one of the most common technology problems while working remote. Should you experience data loss, you can always hire a data recovery company.
Fighting Isolation and Loneliness
There aren’t as many opportunities to connect with coworkers or customers via phone or video calls, and it’s just not the same. Many are experiencing isolation or loneliness when they cannot leave their home to be around their coworkers. This is a general problem in society brought on by the pandemic, but it certainly rears its head in the remote work environment.
It often goes undetected until it’s fully manifested, and may not be immediately noticeable in day-to-day activity. Steps can be taken by employees on a personal level to reintroduce some social interaction in other aspects of their lives. More phone calls, video calls, and or social media messaging can help people feel more connected.
Overcoming Technology Issues Related to Remote Work
There’s no question that remote work has led to more employee productivity. It’s likely a trend that will be here to stay, long after we’ve recovered from the pandemic. IT departments will need to address the data security issues by putting more protective measures in place. IT and management may also play a role in other technology problems while working remote.
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