Submit a Case
SUBMIT A CASE ONLINE Our web portal allows you to submit your case and track it's progress. If you spoke to one of our reps and was provided with a reference number, please use the following to login: Otherwise, please Submit a Case - Online and Ship or bring your media with the case number [...]
Media Packing & Shipping Instructions
Media Packing & Shipping Instructions
If at all possible, remove the media from the computer. Get expert help if necessary. Send us just the hard drive(s), tape(s), floppy, jaz, zip, optical, flashcard, microdrive etc.. ESD (Electrostatic Discharge), often called “static electricity”, is the shock we receive after walking across a carpet. In a technical environment, ESD can be very costly […]
Submit a Case
Submit a case using our online web portal. Our web portal enables you to submit your case and track it’s progress. Submit a Case – Online Ship or bring your media with the case number generated to one of our locations. Contact us about free overnight shipping within the US and Canada and we will […]